Business and Finance

Forgot My Bet9ja Password And Pin – How To Reset, Change And Recover Bet9ja Password And Pin

Bet9ja stands out as a prominent and trusted platform, particularly in Nigeria, offering a wide array of sports for enthusiasts to engage with. However, encountering issues with login credentials, such as forgetting passwords and pins, is not uncommon. In this comprehensive guide, we delve into the steps involved in resetting, changing, and recovering Bet9ja passwords and pins to ensure a seamless user experience.

Before delving into the recovery and reset processes, it’s essential to grasp the significance of Bet9ja passwords and pins. While passwords grant access to the user’s account, pins serve as an additional layer of security, particularly for transactions.

How To Reset Bet9ja Password

Should a user find themselves unable to recall their Bet9ja password, a straightforward reset procedure exists:

  1. Visit Bet9ja Website or App: Access the Bet9ja platform either through the website or the mobile application.
  2. Initiate Password Reset: On the login page, locate the “Forgot Password” option and click/tap on it.
  3. Provide Account Information: Input the registered email address or phone number associated with the Bet9ja account.
  4. Follow Instructions: Proceed as instructed to receive a password reset link or code via email or SMS.
  5. Confirmation and New Password: After receiving the reset link or code, confirm and set a new password for the Bet9ja account.

How To Change Bet9ja Password

For users who wish to proactively change their Bet9ja password, the following steps can be followed:

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  1. Access Account Settings: Log in to the Bet9ja account using the current credentials and navigate to the account settings or profile section.
  2. Locate Password Settings: Look for options related to changing the password, typically labeled as “Change Password” or similar.
  3. Enter Current and New Password: Input the current password for verification and then define a new, secure password.
  4. Confirmation: Confirm the new password by entering it again and save the changes to update the Bet9ja password.

How To Recover Bet9ja Pin

While Bet9ja primarily employs passwords for login, pins are crucial for transaction security. If users encounter difficulties with their pins, the recovery process typically involves:

  1. Contact Bet9ja Customer Support: Reach out to Bet9ja’s customer support through official channels, such as email, phone, or live chat, to request assistance with pin recovery.
  2. Verification Process: Be prepared to provide relevant account information and personal details to verify identity.
  3. Follow Instructions: Once identity verification is successful, follow the instructions provided by Bet9ja’s customer support to reset or recover the pin.
  4. Setting a New Pin: After successful recovery, ensure to set a new, secure pin to maintain transaction security.

Tips for Account Security

To enhance security and prevent future login issues, users should consider the following tips:

  1. Use Strong and Unique Passwords: Create passwords that include a combination of uppercase and lowercase letters, numbers, and special characters.
  2. Regularly Update Credentials: Periodically change passwords and pins to mitigate the risk of unauthorized access.
  3. Keep Information Confidential: Avoid sharing login credentials and pins with anyone to prevent account compromise.
  4. Stay Informed: Stay updated on Bet9ja’s security policies and best practices to adapt to any changes or updates.


How can I recover my Bet9ja password?

To recover your Bet9ja password, you need to provide either the email address or the mobile number registered with your account. Once you input this information, Bet9ja will guide you through the process of resetting your password via email or SMS. Simply follow the instructions provided to regain access to your account securely and conveniently.

How do I find my Bet9ja user ID?

Your Bet9ja user ID can be found in the “My Account” section of the platform. Additionally, you can use your email as the username for the Bet9ja login process, simplifying access to your account.

How can I change my email and phone number on my Bet9ja account?

To update your email and phone number on your Bet9ja account, log in using your username and password. Then, navigate to the “My Account” section and select “Account Details.” From there, you can edit your personal information, including your email and phone number, ensuring that your account reflects the most accurate and up-to-date information.

How can I change my email address in my Bet9ja account?

To change your email address in your Bet9ja account, go to the “Account” tab and locate the “Email & Password” section. Click on “Change” next to your email address, and follow the prompts to enter and confirm your new email address. Once completed, your email address will be updated in your Bet9ja account.

How do I chat with Bet9ja?

You can initiate a chat with Bet9ja’s customer support team by clicking on the “Live Chat” button located at the bottom right-hand corner of the website. This feature is available 24/7, allowing customers to receive assistance and support whenever needed.

How much does Bet9ja pay their agents?

Bet9ja pays commissions to their agents based on the number of selections in a bet slip. The commission rates vary, starting from 1% for 1 or 2 selections and increasing up to 16% for 14 to 20 selections. Agents receive their commissions based on the total amount staked by customers on their platform.

Can I withdraw all my money from my Bet9ja account?

In Nigeria, Bet9ja allows users to withdraw a minimum of N1,000 and up to N9,999,999 per day from their accounts. However, withdrawal limits may vary depending on the country of operation and specific terms and conditions. Users can utilize their Bet9ja promo codes to access available bonuses and promotions.

Can I open another Bet9ja account?

Bet9ja permits only one account per customer, and each account must be associated with a unique email address and phone number. Attempting to open multiple accounts using the same phone number or email address may result in account suspension or termination. Bet9ja upholds strict policies to ensure fair play and prevent fraudulent activities.

Can I withdraw from Bet9ja to another bank account?

Bet9ja facilitates withdrawals only to the bank account registered with the user’s account. Other payment methods are not accepted for withdrawals. To initiate a withdrawal, users need to log in to their Bet9ja account, navigate to the “Withdraw” section under “My Account,” and follow the provided instructions to complete the transaction securely.


Encountering challenges with Bet9ja passwords and pins is a common occurrence in the realm of online sports betting. However, with the comprehensive guide provided above, users can navigate the processes of resetting, changing, and recovering Bet9ja passwords and pins with ease, ensuring a secure and seamless betting experience. By adhering to best practices for account security, users can safeguard their Bet9ja accounts against potential threats and enjoy uninterrupted access to the platform’s offerings.

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