Forgot my Access Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover Access Bank Mobile app and Internet banking Password and Pin

Online banking has become an integral part of our lives, offering convenience and efficiency in managing our finances. However, ensuring the security of our financial information is paramount. Access Bank, a leading financial institution, provides robust measures for resetting, changing, and recovering passwords and PINs for its mobile app and Internet banking platform. In this comprehensive guide, we’ll delve into the step-by-step process for each of these essential procedures.

How To Reset Access Bank Mobile App and Internet Banking Password

• Launch the Access Bank Mobile App: Begin by opening the Access Bank mobile app on your device.
• Select “Forgot Password”: On the login screen, tap the “Forgot Password” option. The interface may vary slightly depending on the app version.
• Provide Account Information: Enter your registered mobile number or email address associated with your account accurately.
• Receive and Enter OTP: Upon submission, you’ll receive a One-Time Password (OTP) via SMS or email. Enter the OTP in the designated field within the app.
• Create a New Password: Follow the prompts to create a new password. Ensure it’s strong and unique, incorporating a mix of uppercase and lowercase letters, numbers, and special characters.
• Confirm New Password: Re-enter the new password for confirmation.
• Successful Reset: After successfully resetting your password, you can now log in to the Access Bank mobile app using your new credentials.

How To Change Access Bank Mobile App and Internet Banking Password

• Open the Access Bank Mobile App: Launch the Access Bank mobile app and log in using your existing password.
• Navigate to Settings: Access the settings menu within the app.
• Select “Change Password”: Look for the option labeled “Change Password” and click on it.
• Enter Current and New Password: Provide your current password and then enter the new password following the guidelines for a strong password.
• Confirm New Password: Re-enter the new password for confirmation.
• Save Changes: Save the changes, and your Access Bank mobile app password will be updated.

How To Recover Access Bank Mobile App and Internet Banking Password

• Visit Access Bank Internet Banking Website: Open your preferred web browser and visit the Access Bank internet banking website.
• Select “Forgot Password”: On the login page, click on the option “Forgot Password” to initiate the recovery process.
• Provide Account Details: Enter your account details such as username, email address, or phone number accurately.
• Receive and Verify OTP: Upon submission, you’ll receive an OTP on your registered mobile number or email address. Enter the OTP in the designated field on the password recovery page.
• Create a New Password: Follow the prompts to create a new password adhering to security guidelines.
• Confirm New Password: Re-enter the new password for confirmation.
• Successful Recovery: After completing the password reset process successfully, you can log in to your Access Bank internet banking using the new credentials.

How To Reset Access Bank Mobile App and Internet Banking PIN

• Visit Access Bank Branch: To reset your Access Bank PIN, visit any Access Bank branch.
• Provide Identification: Bring along your ID card for verification purposes.
• Fill out PIN Reset Form: Fill out the PIN reset form provided by the bank.
• Provide OTP: Provide the OTP sent to your registered phone number for verification.
• PIN Reset: Your PIN will be reset, ensuring the security of your transactions.

F.A.Q

How do I change my PIN on Access mobile app?

To change your PIN on the Access mobile app:

1. Navigate to ‘Settings’: Within the app’s menu, locate the ‘Settings’ option, where you manage various configurations.
2. Select ‘Reset PIN’: Inside the settings, find the option labeled ‘Reset PIN’ or similar. It’s usually straightforward to locate.

How do I generate OTP for Access Bank?

To generate OTP for Access Bank: Access Bank utilizes the “Entrust Identity” third-party authenticator platform. Download the Entrust Identity app from the iOS or Android app stores. Through this app, you can generate OTPs for your Access Bank transactions.

How do I unlock my Access mobile app?

To unlock the Access Bank mobile app:

1. Navigate to Menu: Scroll down and click on the “Menu” icon.
2. Select ‘Unlock devices’: From the options provided (Login, reset, unlock device, and quick information), choose “Unlock devices.”

How do I recover my Access Bank app password?

To recover your Access Bank app password:

1. Access Online Banking Login: Visit the homepage and click on the “Login” button.
2. Click ‘Forgot Password’: On the login screen, find and click the “Forgot Password” link. Follow the prompts to reset your password.

How do I find my Access Bank mobile app PIN?

For new customers:

1. Download AccessMore App: Visit the Android PlayStore or iOS Store to download the “AccessMore” app.
2. Register: Sign up and create a Unique User ID and Password.
3. Create PIN: Follow the prompts to create your PIN with either your card or OTP sent to your mobile number.

How do I unblock my Access Bank app?

To unblock your Access Bank app:

1. Download App: Visit the Google Play Store to download the Access Bank mobile app.
2. Log in: Install and launch the app, then log in with your credentials.
3. Navigate to Account Services: Find and select ‘Account Services’ or ‘Card Management.’
4. Follow Instructions: Follow the provided instructions to unblock your account or card.

Why can’t I log into my Access Bank app?

If you can’t log into your Access Bank app:

• Repeatedly entering the wrong username or password can temporarily lock you out for security reasons. Alternatively, the app may experience issues due to maintenance or heavy traffic on the bank’s servers.

How do I find my Access Bank account number via SMS?

Your Access Bank account number can be found:

• On your AccessMore app and Internet banking profile. Alternatively, dial the code *901# and follow the prompts to retrieve your account number.

Can I open an Access Bank account online without going to the bank?

Yes, you can open an Access Bank account entirely online without visiting a bank branch. With online banking, you can manage your account and perform transactions conveniently from anywhere.

Conclusion

Ensuring the security of your Access Bank Mobile app and Internet banking accounts is paramount. By following the comprehensive guidelines outlined above, you can easily reset, change, or recover your password and PIN, thereby safeguarding your financial information and enjoying seamless banking services. Remember to keep your credentials confidential and regularly update them for enhanced security.