Forgot my cowrywise Password and Pin – How to Reset, Change and Recover cowrywise Password and Pin

Managing your finances through the Cowrywise app is a convenient and efficient way to save, invest, and plan for your financial goals. However, encountering issues with your Cowrywise password and PIN can be a common concern. In this comprehensive guide, we will explore the step-by-step processes of resetting, changing, and recovering both your Cowrywise password and PIN, ensuring a seamless and secure access experience.

How to Reset Your Cowrywise Password and PIN

How to Reset Your Cowrywise Password

Visit the Cowrywise Login Page: Open the Cowrywise app and proceed to the login page.
Click On Forgot Password: Below the login fields, find and click on the “Forgot Password” option.
Input Your Email Address: Enter the email address associated with your Cowrywise account.
Check Your Email: Once you’ve submitted your email, check your inbox for the reset link sent by Cowrywise.
Click On Reset: Follow the link to a page where you can input your new password, then tap on “Reset” to complete the process.

How to Change Your Cowrywise Password

Login To Your Cowrywise Account: Access your account using your current password.
Go To Security Settings: Navigate to the Settings on your Cowrywise dashboard and select the Security Setting option.
Tap On Change Password: Click on “Change Password” and input your old and new password details as instructed.
Follow The Instructions: Adhere to the instructions outlined for a successful password change.
Verify: Confirm your identity by entering both your old and new passwords.

How to Recover Your Cowrywise Password and PIN

Open the Cowrywise App or Website: Launch the Cowrywise app or visit the website (www.cowrywise.com).
Click On “Forgot Password?”: Locate and click on the “Forgot Password?” link on the login page.
Enter Associated Email: Input the email address linked to your Cowrywise account.
Recover Password: Click on “Recover Password” to initiate the recovery process.
Check Your Email: Open your email inbox and find the password reset email from Cowrywise.
Set New Password: Follow the link provided in the email to a page where you can set a new password.

How to Reset Cowrywise Password

Launch Cowrywise App or Website: Open the app or visit the website (www.cowrywise.com).
Click On “Forgot Password?” or “Reset Password”: Choose the relevant option on the login page.
Enter Associated Email: Input the email linked to your Cowrywise account.
Click “Reset Password”: Cowrywise will send an email with instructions for the password reset.
Check Email for Reset Link: Open the email, click on the reset link, and set a new password on the provided page.

How to Change Cowrywise Password

Open Cowrywise App or Website: Launch the app or visit the website (www.cowrywise.com).
Log In: Log in to your Cowrywise account using your current password.
Access Account Settings: Find the account settings or profile section, usually accessible from the user menu.
Click On Change Password: Locate the “Change Password” option and enter your current and new password details.
Save Changes: Confirm your changes by clicking on “Save Changes” or a similar button.

F.A.Q

How do I recover my Cowrywise pin?

To recover your Cowrywise PIN, navigate to your profile, access the security page, and click on “Change PIN.” Choose the option to reset the PIN, and you’ll receive an email containing an OTP. Utilize the OTP to set up a new PIN.

Why is my Cowrywise account not logging in?

If your Cowrywise account isn’t logging in, verify the accuracy of your password and email address. Ensure the app is updated to the latest version for optimal functionality.

Can I change my email on Cowrywise?

To change your Cowrywise email, send a request from your new email address to [email protected]. Clearly state your intention to switch from the old email to the new one.

How do I change my security question on Cowrywise?

Navigate to the security page, click on the option to reset security questions, and follow on-screen instructions after entering your Cowrywise PIN.

How can I contact Cowrywise customer service?

For immediate assistance, contact Cowrywise at 09030000857 between 9 AM and 5 PM, Monday to Friday. Additionally, you can reach them via WhatsApp using the same phone number for convenient chat support.

How do I unlock my Cowrywise account?

Your Cowrywise account automatically unlocks upon reaching the maturity date of your savings plan. Starting from 12:10 a.m. on the maturity date, you gain access to your funds, ensuring a seamless unlocking process.

How do I find my stash on Cowrywise?

Locate your Stash on the Cowrywise app by clicking on the wallet icon in the bottom bar. This virtual wallet allows you to receive funds from your savings and investment plans, providing a centralized place for managing your finances.

Can I transfer from one Cowrywise account to another?

Yes, you can transfer funds from your Stash to another Cowrywise user, a savings plan, an investment plan, or any bank account for a minimal fee starting at N25. This flexibility facilitates easy movement of funds within the Cowrywise platform and beyond.

Who is the owner of Cowrywise?

Razaq Ahmed is the Nigerian tech entrepreneur and Founder/CEO of Cowrywise. His leadership has steered the company to provide secure access to savings and investment products, catering to the financial needs of Africans.

Does Cowrywise have an account number?

Cowrywise offers the convenience of one-time generated accounts, facilitating swift bank transfers to your savings or investment plans. This feature allows users to obtain a unique account number in seconds for various financial activities, ensuring a seamless and efficient process.

Conclusion

Encountering challenges with Cowrywise account access is not uncommon, but armed with the detailed steps provided in this guide, users can confidently navigate the processes of resetting, changing, and recovering both passwords and PINs. Whether through the app or website, Cowrywise ensures that users have accessible and secure means to manage their accounts. By following these steps, users can ensure uninterrupted access to their accounts while maintaining the security of their financial information. Remember, regular password updates and adherence to security best practices contribute to a more robust and protected financial experience on the Cowrywise platform.