Business and Finance

Forgot my Kuda Bank Password and Pin – How to Reset, Change and Recover Kuda Bank Password and Pin

In the era of digital banking, Kuda Bank stands out as a convenient platform for managing your finances. However, situations may arise where you forget your password or PIN, leading to the need for a reset or recovery. In this comprehensive guide, we will walk you through the steps to reset, change, and recover your Kuda Bank password and PIN, ensuring a seamless and secure banking experience.

Before diving into the recovery and modification processes, it’s crucial to grasp the significance of passwords and PINs in the Kuda Bank ecosystem.

Kuda Bank Passwords

Passwords serve as the primary means of authentication for Kuda Bank users, providing access to the bank’s services through the website or mobile app. Strong passwords are encouraged, incorporating a combination of letters and numbers to enhance security.

Kuda Bank PINs

PINs, or Personal Identification Numbers, play a crucial role in authorizing financial transactions and securing your Kuda Bank account. The PIN, typically a four to six-digit code, is used for tasks such as logging in and making transactions. Maintaining the confidentiality of your PIN is essential for account security.

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How to Reset Kuda Bank Password and PIN

Resetting Kuda Bank Password

  • Go To The Sign In Page: Begin by locating and navigating to the Kuda Bank Sign In page. If already logged in, find the Sign Out button and tap on it to reach the Sign In page.
  • Tap On Forgot Password: On the Sign In page, locate the “Forgot Password” button, usually positioned below the email address field. Tap on it to initiate the password reset process.
  • Submit Your Email: Enter the email or phone number associated with your Kuda Bank account on the prompted page.
  • Copy The Verification Code: Once submitted, copy the verification code sent to you via email or SMS. Paste the code into the appropriate field and click on Verify.
  • Create A New Password: After verification, you’ll be prompted to create a new password. Choose a strong combination of letters and numbers to enhance security.
  • Click Submit: Confirm the changes by clicking on the Submit button, indicating the transition to the new password.

Congratulations! Your Kuda Bank password has been successfully reset.

Resetting Kuda Bank PIN

For PIN-related tasks, such as resetting or changing, it’s crucial to contact Kuda Bank customer support or visit a physical Kuda Bank service center for secure assistance. PIN-related operations are typically handled through secure channels to ensure the protection of sensitive financial information.

How to Change Kuda Bank Password and PIN

Changing Kuda Bank Password

  • Sign In To Your Kuda Bank Account: Unlike resetting, changing your Kuda Bank password involves signing in first. Use your current password to access your account.
  • Click on Settings: On your Kuda Bank dashboard, find and click on the Settings option. This will lead you to a page where changes can be made to your Kuda Bank account.
  • Click On Security Settings: Within the Settings page, tap on Security Settings to access the section related to password management.
  • Input Your Old And New Password: For security verification, input your current password and then enter your new password. Ensure the new password meets any specified requirements.
  • Click On Confirm: Confirm the changes by clicking on the Confirm button, indicating the switch to the new password.

Congratulations! Your Kuda Bank password has been successfully changed.

Changing Kuda Bank PIN

To change your Kuda Bank PIN, visit a Kuda Bank service center or contact customer support for secure assistance. Changing PINs often involves additional verification steps to ensure the security of your financial transactions.

How to Recover Kuda Bank Password and PIN

Recovering Kuda Bank Password

  • Open Kuda Bank App or Website: Launch the Kuda Bank app or visit the Kuda Bank website on your device.
  • Click on Forgot Password: On the login page, find the “Forgot Password” or “Reset Password” option. Click on it to initiate the password recovery process.
  • Submit Required Information: Provide the necessary information, such as your registered email address or phone number. Ensure accuracy in entering the details.
  • Click on Submit: After submitting the information, click on the Submit button to proceed with the password recovery.
  • Follow Verification Process: Kuda Bank will send a verification code to your registered email or phone. Enter the code on the recovery page.
  • Create A New Password: Once verified, create a new password adhering to security guidelines provided by Kuda Bank.
  • Click on Submit: Confirm the new password by clicking on the Submit button.

Congratulations! Your Kuda Bank password has been successfully recovered.

Recovering Kuda Bank PIN

For PIN recovery, follow the same steps outlined under the password recovery process. If difficulties arise, contact Kuda Bank’s customer support for further assistance.


How can I reset my PIN on Kuda?

To reset your PIN on Kuda, follow these steps:
Open the Kuda app, tap “More” at the bottom of your dashboard, select “Security,” then tap “Transaction PIN.” Fill in the required details and tap “Save” to successfully reset your PIN.

How do I log into my Kuda account with my phone number?

For Kuda account login with your phone number, choose “Member Login” from the drop-down menu. Enter your mobile number and click “Get Authorization Pin.” A One-Time Password (OTP) will be sent to your mobile number. Enter the OTP and click “Login.”

What do I do if I forgot my bank password?

If you forgot your bank password, authenticate yourself with the hint question and answer you set for the Profile password or use ATM Debit card validation. If you can’t recall the hint question or answer and lack the ATM debit card, visit your branch for a password reset.

How many digits is Kuda password?

Each Kuda account is secured with a unique six-digit PIN. This PIN is essential for signing in, ensuring exclusive access for the account holder. You cannot utilize your Kuda account without first setting this six-digit sign-in PIN.

How do I recover my Kuda login?

If you forgot your Kuda login password, initiate the recovery process by typing in the email address linked to your Kuda account. Follow the prompts to reset your password and regain access to your Kuda account.


Ensuring the security of your Kuda Bank account involves understanding the password and PIN recovery processes. By following the outlined steps, you can navigate through resets, changes, and recoveries seamlessly, ensuring a secure and efficient banking experience with Kuda Bank. Remember to keep your login credentials confidential and reach out to customer support for any assistance needed.

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