Business and Finance

First Bank Online and Mobile Banking App Login With Phone Number, Email, Online Portal, Website

First Bank, a prominent financial institution, provides its customers with the convenience of online banking and mobile app services. However, the login process differs from common practices, as users cannot access their accounts through phone numbers or email addresses. Instead, the traditional method of using the card number and card pin is employed for both the mobile app and Internet banking. This comprehensive guide will walk you through the steps of accessing First Bank’s online services through their website and online portal.

First Bank Online and Mobile Banking App Login With Phone Number and Email

Contrary to common practices in some banking institutions, First Bank does not support logging in with phone numbers or email addresses. Users are mandated to use their card number and card pin to access both the mobile app and internet banking services. This emphasizes the bank’s commitment to security protocols, prioritizing the safety of customer accounts and sensitive information.

First Bank Online and Mobile Banking App Login With Website

The FirstBank website serves as a valuable platform not only for acquiring information about the bank’s products and services but also as a portal for account access. To log in through the website, users can follow these steps:

  • Open any web browser, preferably Google Chrome or Firefox.
  • Type in the FirstBank website address: and press Enter.
  • On the right side of the page, users will find the “Personal (Individual/Corporate)” button.
  • Click on “Personal (Individual/Corporate)”:
  • By clicking on this button, users will be directed to the login page.

First Bank Online and Mobile Banking App Login With Online Portal

To access FirstBank’s online banking and mobile app through the online portal, follow these steps. Visit the official FirstBank Online Portal ( using a web browser. Upon redirection to the internet banking login page, input your credentials. If you lack an account, sign up for internet banking by clicking “New customer? Self-Registration.” Proceed by clicking “Next” to log in. This secure process ensures convenient access to FirstBank’s online services, allowing users to manage their accounts seamlessly through both web and mobile platforms.

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Troubleshooting: What To Do If You Can’t Access Your First Bank Account

If, after following the steps outlined above, you find yourself unable to access your First Bank  account, consider the following:

  • DoubleCheck Information: Ensure that the Credentials entered during the login process are associated with your First Bank account. Any discrepancies may result in login issues.
  • App Updates: Check for updates to the First Bank app. Outdated versions may have bugs that could affect the login process.
  • Contact Customer Support: If all else fails, contact First Bank customer support for assistance. They can guide you in resolving login issues and ensuring a smooth user experience.


How can I download First Bank mobile app on my phone?

To download the FirstMobile App, visit the official app stores based on your device: Apple Store for iPhone users, Google Play Store for Android users, and Huawei App Gallery for Huawei phone users. Search for “FirstMobile” and proceed with the installation.

What is FirstBank mobile app code?

The First Bank transfer code is *894#, serving as a convenient and secure method for various transactions, including money transfers, bill payments, airtime purchases, and balance checks. This code can be dialed on any mobile phone, regardless of the network.

How do I activate my USSD banking with FirstBank?

Activate USSD banking by dialing *894*0# on your mobile phone, entering a four-digit PIN linked to your debit card, and creating a five-digit PIN to complete the registration. This transforms your mobile phone into a mobile branch for FirstBank services.

How do I get OTP for FirstBank Mobile App?

To generate a One-time Password (OTP), dial 3220# from the mobile number linked to your account. The OTP will be sent to this number. On the FirstBank Mobile App, enter the received OTP in the provided input field for authentication.

How can I know my First Bank card number by SMS?

To retrieve your First Bank account number via SMS, dial *894#, follow the prompts, choose Quick Banking, then Enquiry Services and Account Number Enquiry. This process guides you to access your account number conveniently through your mobile phone.

How do I find my first bank ATM PIN?

To retrieve your First Bank ATM PIN, you can visit the nearest branch. Inform them of your forgotten PIN, answer security questions, and receive a default PIN. This enables you to use the ATM; afterward, you can modify the PIN to your preference. This process ensures secure and personalized access to your account.

How to Register First Bank Transfer Code without ATM Card

To enroll in the First Bank Transfer Code without an ATM card, dial *894# on your mobile, choose “1,” input your account number, provide personal details, including full name and birthdate, create a 5-digit PIN for transaction authorization, and confirm the PIN to finalize the registration.

Can I use one phone number for two bank accounts?

Yes, it is possible to use the same phone number for multiple bank accounts. Maintaining a single phone number across different banks can enhance organization and keep you updated. There is no issue with having the same number registered with different bank accounts.

How much can I transfer with my FirstBank mobile app?

FirstBank imposes a daily transfer limit of 1 million Naira for individual accounts and 10 million Naira for corporate accounts when using the mobile app or internet banking platforms. This limit is applicable per day and involves the use of a token device for added security.

How do I find my first bank ATM card number?

Locate your First Bank ATM card number on the card’s front. In case of loss or damage, promptly block the card to safeguard your bank account from potential compromise.


First Bank prioritizes the security of customer accounts by mandating the use of card numbers and card pins for online banking and mobile app access. While the website provides valuable information and a channel for feedback, the online portal is the gateway for account management. Users can seamlessly navigate the online portal by following the outlined steps, ensuring a secure and convenient banking experience with First Bank.

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