Business and Finance

UBA Online Banking and Mobile Banking App Login With Phone Number, Email, Online Portal, Website

Online banking has become an integral part of managing financial transactions conveniently. United Bank for Africa (UBA) offers a seamless online banking experience through its mobile app, internet banking, and online portal. This comprehensive guide will walk you through the step-by-step process of logging in using your phone number and shed light on accessing UBA’s online banking services through their website and online portal.

UBA Online Banking and Mobile Banking App Login with Phone Number

It is possible for users to log into their UBA Mobile banking App, using a phone number which has been linked to the account. This method of login is exclusive only to the Mobile banking App, below are steps which can be used to securly log on to the UBA Mobile Banking App:

  • Head to the official app store for your device (Google Play Store for Android or Apple App Store for iOS).
  • Search for the UBA mobile banking app and download it.
  • Once downloaded, install the app on your device.
  • If you are a new customer, tap on the “Sign up” button to create your account.
  • For existing users, tap on the “Sign In” button.
  • Enter Registered Phone Number
  • Input your password
  • Tap on the “Sign in” button to proceed.
  • A One-Time Password (OTP) will be sent to your registered phone number via SMS.
  • Enter the OTP in the designated field on the login page.
  • After entering the correct OTP, you will be successfully logged in to your UBA mobile banking app.

UBA Online Banking and Mobile Banking App Login with Email Address

UBA’s mobile banking app and internet banking do not support logging in with an email address. Users are required to use their registered phone number for both the mobile app and internet banking login.

UBA Bank Online Banking and Mobile App Login Through Website

UBA Bank provides a centralized platform for users to access information about the bank, offering valuable insights into their products and services, as well as facilitating the submission of complaints and feedback. To log in, users can easily navigate to the website and hover over the “UBA INTERNET BANKING” or “LOG IN” button located on the left-hand side of the header. From there, they can proceed to the “Personal” section for login access.

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UBA Bank Online Banking and Mobile App Login Through Online Portal

Accessing UBA Bank’s Online Banking and Mobile App through the online portal is straightforward when you follow the correct steps.

To log in to UBA Bank’s internet banking via the online portal, adhere to these instructions:

  • Open any web browser, preferably Google, and visit the UBA Bank Online Portal at
  • You will be automatically directed to the internet banking login page.
  • Provide your credentials as prompted. If you don’t have an account, you may need to sign up for internet banking by selecting “Instant Self-Registration.”
  • Click on the “Login” button to proceed.

Troubleshooting: What To Do If You Can’t Access Your UBA Account

If, after following the steps outlined above, you find yourself unable to access your UBA Bank  account, consider the following:

  • DoubleCheck Information: Ensure that the Credentials entered during the login process is associated with your UBA account. Any discrepancies may result in login issues.
  • App Updates: Check for updates to the UBA app. Outdated versions may have bugs that could affect the login process.
  • Contact Customer Support: If all else fails, contact UBA customer support for assistance. They can guide you in resolving login issues and ensuring a smooth user experience.


How can I login to my UBA account online?

To log in to your UBA account online, visit Enter your user ID and password on the login page to access your account securely.

How do I generate OTP on UBA Mobile App?

When logging into the UBA Mobile App, input your User ID, select your UBA account country (e.g., Nigeria), and click “Ok.” An OTP will be sent to your registered phone number to complete the login process securely.

How do I get my UBA user ID and password?

Visit, click “forgot your USER ID,” enter your account number, and submit. Your USER ID will be sent to your registered email address.

What is the new UBA Mobile App?

The UBA Mobile App serves as a comprehensive Personal Financial Manager. It allows users to manage accounts, transfer money, top-up airtime, schedule bill payments, and save for goals. The app is designed to enhance financial management with user-friendly features.

How do I link my phone number to my UBA account?

To link your phone number to your UBA account, visit the nearest UBA branch. Request the “Customer Update Form” or “Account Information Update Form” from the customer service representative. Complete the form accurately, providing your current and new phone numbers for alerts.

How do I know my UBA client ID?

Your UBA client ID, also known as Customer ID, consists of 10 digits located at the back of your prepaid card. This unique identifier is essential for various banking transactions.

How do I access the funds on my prepaid card?

To access funds on your UBA Prepaid Card, use the UBA Mobile App, Internet Banking, or the virtual assistant Leo. These convenient channels provide easy and secure ways to manage and utilize your prepaid card balance.

What is the USSD code for UBA?

UBA’s USSD code is *919#. This code simplifies banking tasks, allowing you to check your account balance with *919*00#, transfer funds using *919*Amount*Recipient’s Account Number#, and recharge your phone with airtime using *919*Amount#. These USSD codes streamline your banking experience with UBA.

How do I create a user ID for UBA?

To register for a UBA user ID, input your UBA Debit Card details, including account number, first 6 digits, last 4 digits, debit card PIN, and expiry date (YYYY-MM). Optionally, enter a referral ID. This information ensures a secure and personalized registration process.


UBA Bank provides multiple avenues for online banking, including a user-friendly mobile app, internet banking through the website, and an online portal. Following the steps outlined in this guide ensures a secure and efficient login process, allowing users to access a range of banking services at their fingertips. Embrace the convenience of UBA’s online banking to manage your finances seamlessly.

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