Business and Finance

How to Close, Delete or Deactivate your Swiftkash Account Easily

Swiftkash is a convenient loan app designed to provide quick financial assistance to individuals in need. However, if you find yourself in a situation where you need to close, delete, or deactivate your Swiftkash account, the process can be straightforward if you follow the right steps. In this comprehensive guide, we’ll walk you through the process step by step to ensure a smooth closure of your account.

How to Close, Delete or Deactivate your Swiftkash Account Easily

Step 1: Contact Customer Support

The first and most crucial step in closing your Swiftkash account is to reach out to their customer support team. You can find their contact information either on the app’s website or within the app itself. Swiftkash provides various communication channels, including phone, email, or in-app chat, making it easy for you to get in touch with them.

When contacting customer support, clearly state your intention to close, delete, or deactivate your account. The customer care representatives are trained to guide you through the necessary steps and address any concerns you may have regarding the closure process.

Step 2: Verify Your Identity

To ensure the security of your account, Swiftkash may require you to verify your identity before proceeding with the closure process. This verification step helps prevent unauthorized access to your account and ensures that the closure request is legitimate.

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You may be asked to provide specific documents or information to confirm your identity. It’s essential to cooperate fully with this verification process and promptly provide any requested information to expedite the closure process.

Step 3: Settle Outstanding Loans

Before closing your Swiftkash account, it’s crucial to settle any outstanding loans you have with the app. This includes repaying the full amount borrowed, along with any accrued interest, fees, or penalties.

Swiftkash may require you to clear all outstanding balances before proceeding with the closure of your account. This ensures that there are no financial obligations left unresolved, allowing for a smooth closure process.

Step 4: Follow Closure Instructions

Once you’ve completed the necessary verification and settled any outstanding loans, Swiftkash’s customer support team will provide you with specific instructions on how to close, delete, or deactivate your account.

It’s essential to follow these instructions carefully to ensure a successful closure of your account. The customer support representative will guide you through the process and address any questions or concerns you may have along the way.

Step 5: Confirm Account Closure

After following all the prescribed steps and completing the closure process, it’s essential to confirm that your Swiftkash account has been successfully closed, deleted, or deactivated.

You can do this by either contacting Swiftkash’s customer support team again or attempting to log in to your account using your credentials. If you’re unable to log in, it indicates that your account has been successfully closed, and your personal and financial information has been removed from Swiftkash’s system.


How do I remove my information from the loan app?

To remove your information from a loan app, go to your phone settings, click on app permissions, find the specific loan app, and revoke all granted permissions. This action ensures that the app no longer has access to your phone data, including images, phone numbers, email addresses, and other personal information.

How can I stop a loan app from accessing my contacts?

To prevent a loan app from accessing your contacts, go to your device settings, navigate to the Apps Manager, click on App permissions, and select the loan app. Disable the permission for accessing contacts to restrict the app from retrieving information from your contact list.

Can loan apps block your BVN?

No, loan apps cannot block your BVN (Bank Verification Number). However, if you fail to repay a loan, your information may be reported to the National Credit Bureau, affecting your credit history.

How do I clear all my loans in my name?

To clear all loans in your name, start by paying the entire outstanding amount. Obtain a No-Objection Certificate (NOC) from your bank after settling the debt. This certificate is crucial to removing your name from the defaulters list, ensuring a clean financial record.

Can loan apps still access my contacts after uninstalling?

Uninstalling a loan app revokes its access to your contacts and messages going forward. However, any information collected prior to uninstallation may still be stored on the app’s servers. It’s advisable to review the app’s privacy policy and consider contacting their support to inquire about data removal procedures.

Can a loan app lock my phone?

Some predatory digital lenders may resort to locking devices of defaulting debtors as part of their aggressive tactics. Users often grant access to device features during sign-up, enabling such actions. It’s crucial to be cautious and thoroughly review permissions before using loan apps.

Can I block my BVN and get a new one online?

Once enrolled, deactivating or blocking your BVN is not possible. The BVN system, introduced by the Central Bank of Nigeria, is designed to enhance security and prevent fraud. Obtaining a new BVN online is not a standard practice.

Is Swiftkash loan legit?

Swiftkash appears to be a legitimate loan company, supported by positive reviews from users across the country. To ensure confidence, always conduct thorough research, read reviews, and verify the legitimacy of any financial service before engaging with it. If in doubt, consult online forums or contact the company directly for additional information.


Closing, deleting, or deactivating your Swiftkash account is a straightforward process if you follow the steps outlined above. By contacting customer support, verifying your identity, settling outstanding loans, following closure instructions, and confirming account closure, you can ensure a smooth and hassle-free closure of your Swiftkash account.

Remember to review any terms and conditions associated with closing your account and ensure that all necessary steps are completed to avoid any potential issues in the future. If you encounter any difficulties during the closure process, don’t hesitate to reach out to Swiftkash’s customer support team for assistance.

By following these steps diligently, you can close, delete, or deactivate your Swiftkash account with ease, allowing you to move forward confidently with your financial decisions.

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