Business and Finance

Stanbic IBTC Customer Care Whatsapp Number, Phone Number, Email Address and Office Address

Stanbic IBTC, a leading financial institution in Nigeria, places a strong emphasis on prioritizing customer care and ensuring that clients have multiple accessible support channels. This article will explore the various options available to customers, including the Stanbic IBTC Customer Care WhatsApp number, phone numbers, email address, and office addresses. These avenues serve as vital touchpoints for clients seeking assistance, information, or support, reflecting Stanbic IBTC’s dedication to delivering exceptional service to its valued customers.

Stanbic IBTC Customer Care Phone Number

For any inquiries related to Stanbic IBTC accounts, transaction assistance, or platform-related issues, customers can rely on Stanbic IBTC’s dedicated customer care team. By dialing the following phone number, clients can swiftly connect with knowledgeable representatives ready to assist: +234 700 909 909 909. Stanbic IBTC’s unwavering commitment to delivering exceptional customer support ensures that financial questions and concerns are addressed promptly, facilitating a smooth and reliable experience for users.

Stanbic IBTC WhatsApp Number

It’s crucial to note that Stanbic IBTC does not maintain an official WhatsApp number for communication. To safeguard against potential scams, customers are advised to refrain from trusting any online sources other than Stanbic IBTC itself. For legitimate inquiries or assistance, Stanbic IBTC provides a reliable means of contact through their live chat support within the app. This ensures that users can seek help and information directly from the official source, guaranteeing their online safety and security. Customers are urged to exercise caution when encountering unofficial channels and to rely on the app’s built-in live chat support for genuine and secure communication with the company.

Stanbic IBTC Email Address

Stanbic IBTC offers a dedicated email address exclusively for customer support, simplifying the process of seeking assistance or providing feedback. The highly skilled support team is well-equipped to address intricate issues and promptly respond to inquiries. Customers can easily reach out with questions or concerns by emailing [email protected]. The Stanbic IBTC support team operates around the clock, ensuring that users have access to effective solutions at any time. This dedicated email channel underscores Stanbic IBTC’s emphasis on accessibility and responsiveness, prioritizing customer satisfaction and peace of mind.

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Stanbic IBTC Office Address

Stanbic IBTC boasts an extensive network of strategically located branches across Nigeria, serving as crucial touchpoints for formal inquiries and face-to-face interactions. Positioned throughout the nation, these offices underscore Stanbic IBTC’s commitment to accessibility and support for those preferring in-person engagements. The head office, situated at I.B.T.C. Place, Walter Carrington Crescent, Victoria Island, Lagos, exemplifies their dedication to providing a comprehensive and accessible platform for customer connections. Explore the full list of Stanbic IBTC bank branches nationwide here.

Stanbic IBTC Customer Care on Social Media

Stanbic IBTC maintains an official presence on various social media platforms, including Twitter, Facebook, and Instagram, to further enhance customer accessibility and support. However, customers are urged to exercise caution and remain vigilant to avoid falling victim to impostors posing as Stanbic IBTC agents on these platforms.

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Stanbic IBTC Customer Care on Twitter

On Twitter, Stanbic IBTC’s official account is denoted by a valid Golden badge, providing assurance that users are interacting with the legitimate service provider. Customers can securely and directly connect with Stanbic IBTC’s authentic Twitter account via this link:

Stanbic IBTC Customer Care on Facebook

On Facebook, the presence of the verified Facebook blue badge distinguishes Stanbic IBTC’s official account. Users can confidently access the authentic Facebook account via this link:

Stanbic IBTC Customer Care on Twitter

On Instagram, the valid Instagram golden badge serves as a vital safeguard, enabling users to confidently engage with Stanbic IBTC. The authentic Instagram account can be accessed through this link:

Exercise caution when encountering unofficial accounts and rely on the provided links to access Stanbic IBTC’s verified social media presence, ensuring the safety and security of online interactions. Stanbic IBTC’s commitment to customer support extends across various online channels, prioritizing accessibility and assistance for valued users.


How do I send an email to Stanbic IBTC bank?

To contact Stanbic IBTC Bank via email, you can use their dedicated customer care email address: [email protected]. Alternatively, you can reach them by telephone at 0700 909 909 909.

What is the customer code for Stanbic Bank?

For USSD Banking with Stanbic IBTC Bank, customers can use the code *909#.

How do I write a complaint to my bank?

When writing a complaint to your bank, maintain a calm and polite tone. Be specific about the issue, detailing your dissatisfaction and what resolution or compensation you seek. A firm yet courteous approach is essential.

Who is the owner of Stanbic IBTC bank?

Stanbic IBTC Bank was founded by Atedo Peterside CON. He is a Nigerian entrepreneur, investment banker, and economist, known for establishing Stanbic IBTC Bank Plc.

How do I start a complaint email to a bank?

Begin a complaint email to a bank by addressing it formally, stating your dissatisfaction, and providing specific details about the incident. Clearly express what resolution or action you expect from the bank.

How do I get my money from Stanbic?

To access money from Stanbic IBTC, you can use their Instant Money service. Visit a Stanbic Bank ATM, select “Cardless Services,” choose “Instant Money,” enter your Cell Phone Number, the 13-digit reference number sent to your cellphone, and the 6-digit PIN shared with you.

How do I access Stanbic?

Customers can access Stanbic Bank through various channels, including agency banking, internet banking, the mobile banking app, mobile banking USSD, and automated teller machines (ATMs).

How do I lodge a complaint against a bank in Nigeria?

Submit your complaint letter at the Central Bank of Nigeria (CBN) Head Office or any CBN branches nationwide. Ensure clarity and conciseness in your complaint, focusing on financial-related grievances within CBN’s regulatory purview.

How many customers does Stanbic IBTC Bank have in Nigeria?

As of the end of 2020, Stanbic IBTC Bank had 2.4 million customers and 175 branches in Nigeria, forming a significant portion of Stanbic IBTC Holdings’ consolidated assets.

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