Business and Finance

Forgot my Chipper Cash Password and Pin – How to Reset, Change and Recover Chipper Cash Password and Pin

Chipper Cash has emerged as a prominent fintech platform, revolutionizing mobile money services across Africa. With its user-friendly interface and robust security features, Chipper Cash has garnered a massive user base. However, like any other digital platform, users may encounter issues such as forgetting their passwords or PINs. In this comprehensive guide, we’ll delve into the intricacies of resetting, changing, and recovering Chipper Cash passwords and PINs.

Before delving into the procedures for resetting, changing, or recovering Chipper Cash passwords and PINs, it’s crucial to understand the distinction between the two. Chipper Cash primarily relies on PINs rather than passwords for user authentication. The PIN serves as a secure access code, akin to a secret handshake, granting users access to their accounts and ensuring the security of financial transactions.

How Reset Your Chipper Cash PIN

If you’ve forgotten your Chipper Cash PIN, fret not; the process for resetting it is straightforward:

  • Access the Chipper Cash App: Ensure that your device is running the latest version of the Chipper Cash app.
  • Initiate PIN Reset: Tap on “Forgot PIN?” when prompted to enter your PIN.
  • Provide Identification: Enter the ID or document number associated with your Chipper account, along with your date of birth.
  • Verification Code: You’ll receive a 6-digit code via SMS or email, depending on your account settings.
  • Set a New PIN: Choose a secure and memorable PIN and enter it when prompted. Confirm the new PIN to complete the reset process.

For verified users, this process includes additional steps such as ensuring a valid email address linked to your account for receiving the verification code.

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How Change Your Chipper Cash PIN

Changing your Chipper Cash PIN is a proactive measure to maintain account security. Follow these steps to change your PIN:

  • Access Profile Settings: Open the Chipper Cash app and navigate to the “Profile” tab.
  • Select Change PIN: Locate the option to change your PIN within the security settings.
  • Enter Old PIN: Provide your current PIN to authenticate the change.
  • Set New PIN: Choose a new PIN that is both secure and easy to remember.
  • Confirmation: Confirm the new PIN by entering it again.

By adhering to these steps, you can seamlessly update your Chipper Cash PIN and bolster account security.

How To Recover Your Chipper Cash Password

Unlike traditional password-based authentication systems, Chipper Cash primarily relies on PINs. However, if you’ve encountered issues related to your password, follow these steps:

  • Access Chipper Cash App: Ensure that you have the latest version of the Chipper Cash app installed on your device.
  • Forgot PIN Option: Tap on “Forgot PIN?” when prompted to enter your PIN.
  • Verification: Provide the required identification details, including your ID or document number and date of birth.
  • Verification Code: Receive a 6-digit code via SMS or email for verification purposes.
  • Set New PIN: Choose a new PIN and confirm it to complete the process.

For unverified users, the process remains largely similar, albeit with slight variations in the verification process.


How can I find my Chipper Cash account?

To find your Chipper Cash account number, tap “Profile” at the top-right corner of your Home Page, select “Accounts,” then choose your currency (e.g., NGN for Nigerian Naira). Finally, tap “Copy” to copy your account number.

How do I contact Chipper Cash customer service?

You can contact Chipper Cash customer service via phone at +25 479 458 6269, through email, or by accessing the Help Center on their platform.

How do I change my Chipper Cash number?

To change your Chipper Cash number, add an alternative phone number or email address to your account first. Then, provide a short video saying only the last 4 digits of the ID/BVN used for verification.

Which bank owns Chipper Cash?

SVB (Silicon Valley Bank) owns approximately 2% stake in Chipper Cash. The company raised $250 million in 2021, led by SVB and FTX.

Which bank is connected to Chipper Cash?

Chipper Cash’s Nigerian customers can cash out USD through partner banks: First City Monument Bank (FCMB), United Bank of Africa (UBA), Zenith Bank, or Wema Bank.

How do I verify my Chipper Cash number?

To verify your Chipper Cash number, provide a short video saying the last 4 digits of your BVN/ID associated with the new account. Additionally, share your Chipper Tag or the phone number/email address linked to the account you signed up for.

Which app is better than Chipper Cash?

Chipper Cash competes with various fintech apps like Eversend, LemFi, and FairMoney. Eversend stands out, offering a multi-currency application enabling users to exchange, send, and receive money efficiently.

How do I use USSD for Chipper Cash?

To use USSD for Chipper Cash, enter your phone number on the sign-in screen and hit continue. Look for the “Tap to Verify using USSD” option and tap it. This triggers the USSD dialing process. Once dialed and returned to the Chipper app, you should be logged in successfully.

Why can’t I access my Chipper account?

If you’re unable to access your Chipper account, first, confirm if the account is locked or if you’re receiving a generic error message. If not locked, sign out and back in, then attempt to access the account again. Ensure you’re using the latest app version for optimal performance.

Can Chipper Cash convert dollars to Naira?

Yes, Chipper Cash allows you to convert dollars to Naira. Log into your Chipper app, tap on the flag at the top of the screen to switch to your available USD balance, and follow the prompts to initiate the conversion.

Why is Chipper Cash rejecting my BVN?

Chipper Cash may reject your BVN due to reasons such as incomplete or inaccurate information provided during the verification process. Ensure all details provided match the information associated with your BVN to avoid rejection.


while encountering issues with Chipper Cash passwords and PINs may seem daunting, the platform offers straightforward solutions for resetting, changing, and recovering access credentials. By following the outlined procedures and adhering to best practices for password and PIN management, users can ensure the security and integrity of their Chipper Cash accounts. Remember, maintaining vigilance and adopting proactive security measures are paramount in safeguarding your financial assets in the digital realm.

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