Business and Finance

Forgot my MetaTrader 5 Password and Pin – How to Reset, Change and Recover MetaTrader 5 Password and Pin

MetaTrader 5, often referred to as MT5, stands as a pinnacle in the realm of trading platforms, serving as the go-to tool for traders and brokers alike within the financial markets. Developed by MetaQuotes Software, MT5 presents a comprehensive suite of features tailored to facilitate seamless trading across various financial instruments, including Forex, stocks, commodities, cryptocurrencies, and more.

As traders navigate the intricacies of financial markets using MetaTrader 5, the importance of safeguarding one’s account through robust password and PIN management cannot be overstated. In this comprehensive guide, we delve into the intricate processes of resetting, changing, and recovering MetaTrader 5 passwords and PINs, ensuring traders can regain access to their accounts swiftly and securely.

Before delving into the intricacies of password and PIN management, it’s imperative to grasp the significance of robust security measures within the MetaTrader 5 ecosystem. MetaTrader 5 stands as a beacon of security, boasting advanced encryption protocols and stringent authentication mechanisms to fortify user accounts against unauthorized access and malicious activities.

How To Create a Secure Password

A fortified password serves as the first line of defense in securing your MetaTrader 5 account. Adhering to best practices in password creation is paramount to bolstering the resilience of your account against potential breaches. Here are some suggestions for crafting a robust MetaTrader 5 password:

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  1. Avoid Obvious Passwords: Steer clear of predictable passwords that could compromise the security of your account.
  2. Combine Characters: Opt for a combination of lowercase letters, uppercase letters, numbers, and special characters to enhance password complexity.
  3. Avoid Password Reuse: Refrain from using the same password across multiple accounts to mitigate the risk of widespread breaches.
  4. Periodic Password Changes: Routinely updating your password fortifies account security, rendering it less susceptible to unauthorized access.

How To Reset Your MetaTrader 5 Password

In the event of forgetting or misplacing your MetaTrader 5 password, fret not, as the reset process is streamlined for user convenience. Follow these steps to initiate a password reset:

  1. Launch MetaTrader 5 on your preferred device.
  2. Navigate to the ‘Forgot Password’ option.
  3. Input your account number and email address as prompted.
  4. Follow the instructions provided by your broker to reset your password.
  5. Sign in to your account using the newly generated password.

How To Change Your MetaTrader 5 Password

Changing your MetaTrader 5 password is a straightforward endeavor, ensuring continued account security. Follow these steps to modify your password:

  1. Sign in to your MetaTrader 5 account using your current password.
  2. Access the ‘Tools’ menu and select ‘Change Password.’
  3. Input your old password and specify your new password.
  4. Re-enter the new password for confirmation.
  5. Apply the changes to finalize the password modification process.

How To Recover Your MetaTrader 5 PIN

In the event of a forgotten PIN, MetaTrader 5 offers a seamless recovery process to restore access to your account. Follow these steps to recover your PIN:

  1. Sign in to your MetaTrader 5 account using your current password.
  2. Locate the ‘Forgot Password’ option on the home screen.
  3. Provide accurate responses to the security question linked to your account.
  4. Upon successful verification, access the PIN recovery link sent to your email inbox.
  5. Follow the instructions provided to generate a new PIN.
  6. Confirm the new PIN to complete the recovery process.


How do I recover my MT5 password?

To recover your MT5 password, simply click on the “forgot password” option. You don’t need your old password to reset your trading account password. Once you’ve clicked the “forgot password” option, instructions will be sent to you via email.

Can I change my MT5 password?

Yes, you can change your MT5 password. To do so, you must first log in using your master password. From there, you can change both your master password for trading and your investor password for browsing.

What is the master password in MT5?

The master password in MT5 grants full access over a trading account. In contrast, the investor password provides limited access, including restrictions on administrative and trade controls. Investor passwords may be shared with third parties for sharing trade data.

How do I retrieve my MetaTrader 5 login?

To retrieve your MetaTrader 5 login, log in to your Personal Area. Then, navigate to “My Accounts” and click on the account’s settings icon. Select “Account information” to find a pop-up with your account’s information, including the MT4/MT5 login number and server number.

Why can’t I log in to my MT5 account?

If you encounter the ‘Authorization failed’ error message, it means you’ve entered incorrect login details. Ensure you’ve typed in your login details manually and double-checked the account number and password for accuracy. Avoid including extra blank spaces or accidental capitalizations.

How do I reset MetaTrader 5 Windows?

To reset your MT4 or MT5 chart data on Windows, navigate to Tools > History Center. From there, select the currency pair and the desired time frame that you wish to reset. This process allows you to refresh and update the chart data according to your preferences.

What is the full name of MT5?

The full name of MT5 is MetaTrader 5. It is a multi-asset trading platform developed by MetaQuotes. MT5 offers advanced features and tools for trading various financial instruments, including Forex, stocks, commodities, and cryptocurrencies.

How do I use my investor password MT5?

To change your investor password in MT5:

  • Open your MT5 platform.
  • Click on “Tools” followed by “Options.”
  • Navigate to the “Server” tab and click on “Change.”
  • Enter your current master password.
  • Select “Change investor (read-only) password.”
  • Input the new investor password and confirm it.

Why is my MT5 account read-only?

An investor password (read-only password) allows viewing trading activities on your Metatrader account without executing any actions. It’s ideal for showcasing ongoing trades and trading history without the ability to make changes to the account.


Safeguarding your MetaTrader 5 account through robust password and PIN management is imperative to ensure the integrity and security of your trading endeavors. By adhering to best practices in password creation, promptly resetting passwords when necessary, and leveraging the streamlined recovery process offered by MetaTrader 5, traders can navigate the financial markets with confidence, knowing their accounts are fortified against unauthorized access and potential breaches. Embrace these security measures to embark on a secure and seamless trading journey with MetaTrader 5.

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