Forgot my Fairmoney Password and Pin – How to Reset, Change and Recover Fairmoney Password and Pin

Fairmoney, a renowned financial platform in Nigeria, has been instrumental in providing quick and convenient financial services, particularly through its loan services. However, situations may arise where users forget their Fairmoney passwords and pins, necessitating a process for resetting, changing, and recovering these vital credentials. In this comprehensive guide, we will delve into the detailed steps involved in each of these procedures, ensuring users can regain access to their Fairmoney accounts seamlessly.

How to Reset Fairmoney Password

Resetting a Fairmoney password is a straightforward process that involves a few simple steps:

  • Access Fairmoney App or Website: Begin by opening the Fairmoney app on your smartphone or navigating to the Fairmoney website.
  • Tap on “Forgot Password”: On the login page, locate the “Forgot Password” option and tap on it.
  • Provide Email or Phone Number: Enter the email or phone number associated with your Fairmoney account. Fairmoney will then send a password reset code or link to your registered email address or phone number.
  • Verification: Retrieve the reset code or link from your email or SMS and follow the provided instructions. This typically involves clicking on a link or entering the verification code in the Fairmoney app or website.
  • Create a New Password: Once verified, you’ll be prompted to create a new password. Ensure it is strong and secure.
  • Confirmation: Confirm the new password by entering it again and save changes. You can now log in successfully with your new password.

How To Change Fairmoney Password

Changing your Fairmoney password involves a slightly different process:

  • Log in to Fairmoney Account: Sign in to your Fairmoney account using your current password.
  • Access Profile Settings: Navigate to your profile settings within the Fairmoney app or website.
  • Choose “Change Password”: Locate the option to change your password within the profile settings menu and click on it.
  • Provide Old and New Password: Enter your current password followed by the new password you wish to set.
  • Confirmation: Confirm the changes by clicking on “Confirm.” Your password will be updated, and you can now log in with the new password.

How To Recover Fairmoney Password

Recovering a Fairmoney password follows similar steps to the reset process:

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  • Access Fairmoney App: Open the Fairmoney app on your smartphone.
  • Tap on “Reset Password”: On the login page, click on the option to reset your password.
  • Provide Details: Enter the required details, which may include your registered phone number.
  • Verification Code: Fairmoney will send a verification code to your registered phone number. Enter this code in the designated field within the app.
  • Create a New Password: Set a new password following the instructions provided.
  • Confirmation: Confirm the new password, and your Fairmoney password will be successfully recovered.

How To Reset Fairmoney PIN

Resetting your Fairmoney PIN involves the following steps:

  • Access Fairmoney App: Open the Fairmoney app on your smartphone.
  • Tap on “Reset PIN”: On the login screen, locate the option to reset your PIN and tap on it.
  • Verify Identity: Fairmoney will prompt you to verify your identity, typically by entering your registered phone number.
  • OTP Verification: Check your SMS messages for the OTP (One-Time Password) verification code sent by Fairmoney.
  • Set New PIN: Enter the OTP in the designated field within the app and follow the instructions to set a new PIN.
  • Confirmation: Confirm the new PIN, and it will be updated in the Fairmoney system.


How do I recover my FairMoney PIN?

To recover your FairMoney PIN, log into the app, click on the card request icon, and proceed to “forgot pin.” Input your FairMoney app pin, and the debit card pin will be revealed. Remember, the FairMoney card pin doesn’t need changing, as it’s initially set upon debit card request.

Can I login to my FairMoney account on another device?

Yes, you can log in from another phone using your phone number and password. FairMoney allows users the flexibility to access their accounts securely from different devices.

How do I talk to FairMoney customer care?

For any assistance, reach FairMoney customer care through:

  • Address: 28 Pade Odanye close, off Adeniyi Jones, Ikeja, Lagos, Nigeria (Digital operations only).
  • Email: Customer service at [email protected].
  • Phone: Call 0201 7001276 / 0201 8885577.

What happens when you don’t pay back FairMoney loan?

Failure to repay FairMoney loans on time results in negative impacts on your CIBIL score, as FairMoney adheres to legal requirements by reporting to all credit bureaus, including CIBIL. This may hinder your ability to secure future loans.

How can I check my FairMoney account balance?

To check your FairMoney account balance, log in to the app, and swipe once to your left. Here, you’ll find the green card displaying your loan balance. Additionally, your payment date and balance are visible on your customized dashboard after logging in.

Does FairMoney call your contacts?

No, FairMoney will NEVER communicate with any person from your contact list. Your privacy and confidentiality are prioritized.

How can I delete my FairMoney account?

Deleting your FairMoney account is possible for users who haven’t availed any loans through the app. Express your intention to delete the information by sending an email to FairMoney.

Why is FairMoney not giving me a loan?

If FairMoney denies your loan application, it indicates two potential reasons: either you have a bad credit history (delayed or unpaid loans) or an unsuccessful credit check during the application process.

Can I withdraw money from my account if my BVN is blacklisted?

No, if your BVN is blacklisted, it signifies irregularities or potential fraudulent activities, leading to restrictions on financial transactions and withdrawals. Withdrawals from a blacklisted BVN account are likely to be prohibited.

Which loan app gives 50000 instantly in Nigeria?

Carbon loan is a platform in Nigeria that provides instant loans, allowing users to access up to fifty thousand naira. The platform caters to urgent financial needs such as bills and school fees.

Can I borrow money from FairMoney twice?

Yes, you can borrow money from FairMoney more than once. After repaying your previous loan and once the repayment is confirmed, you can immediately reapply and get another loan within seconds. FairMoney aims to provide users with quick and convenient access to financial assistance.


Forgetting Fairmoney passwords and pins is a common occurrence, but the platform provides comprehensive procedures for resetting, changing, and recovering these credentials. By following the outlined steps meticulously, users can regain access to their Fairmoney accounts efficiently. It’s crucial to prioritize security by choosing strong and memorable passwords or PINs to safeguard personal financial information. With this guide, users can navigate through the process confidently and continue to utilize Fairmoney’s valuable financial services without interruption.

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