Business and Finance

How To Close, Delete, Or Deactivate Your EasyBuy Account Easily

EasyBuy, a platform that has facilitated affordable phone purchases for many Nigerians, has gained popularity for providing access to various brands like Samsung, Itel, Tecno, Infinix, and more. However, circumstances may arise where users wish to close, delete, or deactivate their EasyBuy accounts. In this comprehensive guide, we will explore the step-by-step process and reasons behind such decisions.

How To Close, Delete, Or Deactivate Your EasyBuy Account Easily

Step 1: Visit an EasyBuy Store

Closing or deactivating your EasyBuy account is a process best initiated in person. Locate any EasyBuy store near you and walk in. If you’re having trouble finding a nearby store, you can use their online store locator for assistance.

Step 2: Communicate Your Intention

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Once inside the store, approach the customer service representative’s desk and express your desire to close or deactivate your EasyBuy account. It’s crucial to ensure that you have cleared any outstanding debts with EasyBuy before making this request.

Step 3: Verification Process

To confirm your identity as the legitimate account owner, be prepared to answer questions related to your EasyBuy account. Details such as your full name, email address, phone number, and possibly the reason for account closure may be required. This verification step ensures the security of the account closure process.

Reasons Behind Closing an EasyBuy Account

  1. Completed Transaction: Some users may choose to close their EasyBuy accounts once they have fully paid for their purchased devices. This decision might be fueled by the perception that there’s no need to maintain an active account if they don’t plan on making future transactions.
  2. Limited Access to EasyBuy: Despite EasyBuy’s extensive coverage in Nigeria, some users may find it challenging to access their services due to the distance between them and the nearest EasyBuy store. After completing a transaction, they may feel disconnected and opt to close their accounts.
  3. Fraudulent Reasons: A significant concern arises when individuals attempt to evade debt payment by closing their EasyBuy accounts. This unethical practice is particularly common among those who purchase high-end smartphones through the platform. It’s crucial to highlight that attempting to escape financial responsibilities through account closure is illegal and may lead to prosecution.


What will happen if I don’t pay Easybuy?

If you fail to make repayments on Easybuy, your devices may be locked after a prolonged period of defaulting. It’s crucial to communicate with Easybuy agents for assistance and consider paying before the due dates to avoid such consequences.

How do I know if my phone is Easybuy?

To determine if your phone is associated with Easybuy, go to Settings > Security > Device Administrator. If you see a green icon labeled “Security Plugin,” your device may be connected to Easybuy or another loan service.

Can a loan app block my BVN?

Loan apps cannot directly block your BVN. However, defaulting on loan repayments may lead to your information being reported to the National Credit Bureau, affecting your credit score and making it challenging to secure loans in the future.

Who owns Easybuy Nigeria?

Easybuy Nigeria is owned by Transsnet Financial Nigeria, a company under the umbrella of Transsion Holdings. Transsnet has interests in various financial services, including Easybuy.

How do I check my Easybuy account?

To access your Easybuy account details, open the Easy Buy app and navigate to the “Account” section. This area is specifically designed to provide comprehensive information about your payment account within the Easybuy platform.

Can You Buy an iPhone on Easybuy?

Yes, Easybuy offers a range of phones, including iPhones and Android devices from various brands like Tecno, Infinix, Itel, Oppo, Nokia, and more. This flexibility allows individuals to access high-end devices like iPhones through Easybuy’s installment-based payment system, making such purchases more manageable for users.

Can Someone Borrow Money from Easybuy?

Absolutely, Easybuy facilitates borrowing with amounts ranging from as little as N10,000 to as much as N50,000 through their mobile loan app. This lending flexibility caters to various financial needs, offering a convenient solution for those seeking quick and accessible loans within the specified limits.

How Many Percent Does EasyBuy Charge?

EasyBuy typically charges a monthly loan rate ranging between 6% and 9%. This rate represents the interest applied to the borrowed amount on a monthly basis. Understanding these percentages is crucial for borrowers to make informed decisions and budget effectively when opting for loans through the EasyBuy platform.

Can Loan Apps Track You?

Yes, some unscrupulous loan apps can track users. After submitting personal information to fake loan apps, details such as address, workplace, and financial history are stored, potentially leading to harassment if the borrower defaults. It emphasizes the importance of using reputable loan platforms that prioritize user privacy and data security.

Can I Withdraw Money if My BVN is Blacklisted?

No, if your BVN is blacklisted, your account is flagged for irregularities or fraud, leading to restrictions on financial transactions and withdrawals. Blacklisting indicates potential risks, and until the issues are resolved with the appropriate authorities, restrictions on account activities will persist.

Which Loan App is Owned by Newedge?

Palm Credit is owned by Newedge Finance Limited. As an online platform, Palm Credit allows users to borrow instant money with a flexible repayment plan. Users should exercise caution and verify the legitimacy of loan apps to ensure a secure borrowing experience.

How Much is the Initial Deposit for EasyBuy?

The initial deposit for EasyBuy must be at least 30% of the mobile phone or device’s price. This upfront payment ensures that users can acquire the desired device through EasyBuy’s installment-based payment system, making high-quality smartphones more accessible to a broader range of users.

Can I buy on Jumia and pay later?

Yes, through Jumia Flex, you can buy products on a flexible payment plan. This service allows you to purchase high-end devices such as the iPhone X, Samsung S9+, MacBook Pro, and others. With Jumia Flex, you only need to pay a fraction of the total cost upfront, and you can then pay the remaining balance in monthly installments. This payment flexibility makes it easier for customers to afford expensive items while spreading the cost over a period, offering a convenient option for those who prefer to pay later.


Closing, deleting, or deactivating an EasyBuy account is a relatively simple process, involving physical presence at an EasyBuy store. Users are advised to clear any outstanding debts, be prepared to answer verification questions, and provide accurate information. The reasons for closing an account vary, from completed transactions to limited access or, unfortunately, attempting to evade debts, which is strongly discouraged.

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