Business and Finance

Fidelity Bank Online Banking and Mobile App Login With Phone Number, Email, Online Portal, Website

Banking has evolved to offer customers convenient and secure ways to access their accounts. Fidelity Bank, a prominent financial institution, provides customers with various options for internet banking and mobile app login. In this comprehensive guide, we will explore the login procedures for Fidelity Bank’s Internet Banking and Mobile App through different channels.

Fidelity Bank Online Banking and Mobile App Login With Phone Number and Email

Fidelity Bank understands the importance of userfriendly access to banking services and has tailored its Internet Banking and Mobile App login options accordingly. Contrary to some expectations, the bank does not support logging in with a phone number or email address. Instead, users are required to use their unique username for both the mobile app and internet banking login.

Fidelity Bank Online Banking and Mobile App Login With Website

Fidelity Bank’s official website serves as a comprehensive platform for users to access information about the bank, explore its products and services, register complaints, and provide feedback. To log in through the website, users can follow these steps:

  • Visit the official website: Fidelity Bank
  • Hover over the “Online Banking” button situated on the upper right side of the website.
  • Navigate to the “Personal” column.
  • Click on “LOGIN” to initiate the login process.

Users will then be directed to the login page where they can input their username and securely access their accounts. This method ensures a seamless transition from information gathering to account management.

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Fidelity Bank Online Banking and Mobile App Login With Online Portal

For users who prefer accessing Fidelity Bank’s Internet Banking through an online portal, the following steps can be followed:

  • Visit the Fidelity Bank Online Portal using any web browser. The portal link is
  • You will be redirected to the Internet Banking login page.
  • Enter your credentials as requested. If you don’t have an account, you can sign up for Internet Banking by clicking on “New Account? Register Here.”
  • Click on the “Sign in” button to proceed.

By following these steps, users can seamlessly log in to their Fidelity Bank Internet Banking accounts through the online portal, ensuring a secure and convenient banking experience.


Troubleshooting: What To Do If You Can’t Access Your Fidelity Bank  Account

If, after following the steps outlined above, you find yourself unable to access your Fidelity Bank  account, consider the following:

  • DoubleCheck Information: Ensure that the Credentials entered during the login process is associated with your Fidelity Bank  account. Any discrepancies may result in login issues.
  • App Updates: Check for updates to the Fidelity Bank  app. Outdated versions may have bugs that could affect the login process.
  • Contact Customer Support: If all else fails, contact Fidelity Bank  customer support for assistance. They can guide you in resolving login issues and ensuring a smooth user experience.


How do I get my username and password for Fidelity Online Banking?

To obtain your username and password for Fidelity Online Banking, initiate a password reset using the “forgot password” option on the login page. Alternatively, you can visit the nearest Fidelity Bank branch or contact Trueserve through our 24/7 helplines at 070034335489 or 09087989069 for assistance.

How do I activate my Fidelity mobile banking?

To activate Fidelity mobile banking, download the mobile banking app from the App Store or Google Play. Search for “Fidelity Bank NC/VA” or “Fidelity Bank NC/VA Business” and install the app. Once downloaded, enter your login information to start using mobile banking and enjoy convenient access to your accounts.

What is the USSD code for Fidelity mobile banking?

The USSD code for Fidelity mobile banking is *770#. This code simplifies banking tasks, allowing you to check your account balance by dialing *770*0#, transfer money with *770*Recipient’s Account Number*Amount#, and recharge airtime with *770*Amount#.

What is the Fidelity online banking app?

The Fidelity online banking app is a secure and userfriendly mobile application available for download on the App Store or Google Play. It enables users to perform transactions, manage bank accounts, and receive InApp messages on new features, quick tips, and promotional offers. The app supports various services, including bill payments for DSTV, GoTV, PHCN, mobile postpaid bills, SWIFT, Smile, and more.

How do I block my Fidelity account from another phone?

To block your Fidelity account from another phone, dial *770*YourNumber# from the alternate phone. This USSD code allows you to secure your account swiftly and efficiently.

How do I start a USSD code with Fidelity

To initiate a USSD code with Fidelity, open an account by dialing *770*01#. Follow the 8 simple steps, including selecting the account opening option, entering personal details like name, gender, and date of birth, and confirming the information to successfully open an account with Fidelity.

Can someone check my bank account balance with the account number

No, it is not possible for someone to check your bank account balance solely with your account number. The account number is used for routing funds but does not provide access to sensitive information such as your account balance. Access to your account requires additional authentication methods to ensure security and privacy.


Fidelity Bank prioritizes user security and convenience in its Internet Banking and Mobile App login procedures. Users are required to use their unique usernames, as opposed to phone numbers or email addresses, for logging in. Additionally, the bank offers multiple avenues for account access, including the official website and an online portal. This comprehensive guide empowers Fidelity Bank customers to navigate the various login methods effortlessly, ensuring a seamless and secure banking experience.

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