Forgot my Union Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover Union Bank Mobile app and Internet banking Password and Pin

Forgetting passwords and PINs can be a common occurrence among all digital users. Union Bank, one of Nigeria’s oldest financial institutions, recognizes this challenge and has streamlined the process of resetting, changing, and recovering passwords and PINs for its mobile app and internet banking platforms. In this comprehensive guide, we’ll walk you through the step-by-step procedures to seamlessly navigate through these scenarios and regain access to your Union Bank accounts securely.

How To Reset Your Union Bank Mobile App and Internet Banking Password

1. Launch the Union Bank mobile app.
2. On the login screen, click on the “Forgot Password” button.
3. Enter your registered mobile number or email address.
4. Receive a verification code (OTP) on your registered mobile number or email.
5. Enter the verification code in the app.
6. Set a new password following the specified requirements.
7. Confirm the new password and save the changes.

How To Change Your Union Bank Mobile App and Internet Banking Password

1. Visit the official Union Bank website or app.
2. Click on the “Forgot Password” link on the Internet banking login page.
3. Enter your User ID or customer ID and click on “Continue”.
4. Verify your identity by providing requested information, such as your registered mobile number or email address.
5. Receive a verification code on your registered mobile number or email.
6. Enter the verification code on the password reset page.
7. Set a new password that meets specified requirements.
8. Confirm the new password and save the changes.

How To Recover Your Union Bank Mobile App and Internet Banking Password

1. Log in to the Union Bank mobile app or internet banking using your existing password.
2. Navigate to the “Profile” section.
3. Look for the “Change Password” or “Password Settings” option.
4. Enter your current password for verification.
5. Set a new password following the specified requirements.
6. Confirm the new password and save the changes.

How To Recover Your Union Bank Mobile App and Internet Banking PIN

1. Visit the Union Bank website or open the Mobile app.
2. Look for the “Forgot password” or “Reset password” option.
3. Enter your registered email address or mobile number.
4. Receive a verification code via email or SMS.
5. Enter the verification code provided.
6. Follow the prompts to create a new PIN or password.

F.A.Q

How to get Union Bank internet banking user ID and password?

Individual customers with an ATM cum debit card can create internet banking user IDs and passwords through our Self User Creation module on our website. This method is convenient, easy, and quick.

How do I unblock my Union Bank Mobile App?

To unblock your Union Bank account via the mobile app, follow these steps:

• Download the Union Bank mobile app from the Google Play Store.
• Install and launch the app.
• Log in with your credentials.
• Navigate to ‘Account Services’ or ‘Card Management.’
• Follow the instructions to unblock your account or card.

Why is my Union Bank mobile app not opening?

If you encounter issues with the Union Bank mobile app:

• Check for updates in the App Store or Google Play Store.
• Ensure a strong and stable internet connection.
• Try switching between Wi-Fi and mobile data for improvement.

How can I chat with Union Bank customer care on Whatsapp?

To chat with Union Bank customer care on WhatsApp:

• Open a UnionAce account or contact UnionCare at 07007007000 or [email protected].
• Chat via WhatsApp on 09070070001.

How can I change my Union Bank transfer PIN?

If you forget your PIN, Kindly Visit the nearest branch to obtain a new PIN.

What is the former name of Union Bank of Nigeria?

Union Bank of Nigeria, originally established in 1917, was initially known as Colonial Bank. In 1925, following its acquisition by Barclays Bank, it became Barclays Bank DCO (Dominion, Colonial, and Overseas).

The bank’s rich history reflects its evolution from its early days as Colonial Bank to its current status as Union Bank of Nigeria.

Which bank bought Union Bank?

Union Bank of Nigeria was acquired by Titan Trust Bank, and the transaction adhered to all regulatory guidelines. The acquisition involved approximately USD500 million in capital, and the process was transparent and in accordance with established rules and regulations. Titan Trust Bank’s acquisition marked a significant development in Union Bank’s corporate history.

How do I activate my Union online banking?

To activate your Union Online Banking, follow these steps:

• Visit www.unionbankng.com from your browser.
• Click on “INTERNET BANKING.”
• Click “Not Enrolled? Sign up now!”
• Input your account number and click continue.
• Enter the One Time Password (OTP) received via SMS.
• Choose a username and password, confirm details, and click submit.
• Login with your newly created username and password.

This straightforward selfregistration process ensures a seamless activation of your Union Online Banking account.

How do I activate my Union internet banking?

To activate Union Internet Banking:

• Select ‘Union Bank Net Banking’ under ‘Online Banking.’
• Click on ‘Self User Creation.’
• Choose ‘Transaction Facility’ or ‘View Facility’ based on your debit card availability.
• Click ‘Continue’ to complete the activation process.

This process enables you to set up your Union Bank Internet Banking services efficiently.

How can I login to my Union Bank mobile app?

To log in to the UnionMobile App:

• Download UnionMobile App from Google Play store for Android or App store for IOS phones.
• Click on “Get Started.”
• Accept terms and conditions.
• Input your account number and click submit.
• Receive an OTP on the mobile number linked to your account.
• Enter the OTP to complete the login process.
• Logging into the Union Bank mobile app is quick and secure, ensuring access to mobile banking services on the go.

Can I use my BVN to find my account number?

No, you cannot use your BVN (Bank Verification Number) to find your account number online. This action is restricted for security reasons. Only financial institutions and banks have the capability to retrieve account details using BVN. If needed, visit your bank in person to retrieve your account details.

How do I find my bank account number with my debit card?

Your bank account number is not typically displayed on debit or credit cards for security reasons. To find it, check your bank statements, including e-statements, where it is often listed under labels such as Account Number or Customer ID. Avoid sharing this information openly to protect your financial security.

Conclusion

Forgetting passwords and PINs can be a stressful experience, but with Union Bank’s user-friendly platforms and clear guidelines, resetting, changing, and recovering them is a straightforward process. By following the steps outlined in this comprehensive guide, Union Bank customers can regain access to their accounts quickly and securely, ensuring uninterrupted banking services. Remember to choose strong and unique passwords and PINs, and keep them stored securely to maintain the integrity of your Union Bank accounts.