Business and Finance

Palmcredit customer care WhatsApp number, phone number, email address, and Office Adress

When managing your finances, having access to reliable and excellent customer support is paramount. Palmcredit, a leading mobile payment platform in Nigeria, strongly emphasizes exceptional customer service.

Palmcredit is a subsidiary of Newedge Finance Limited. Other financial services under this organization include Easybuy, Xcash, Xcrosscash, Nairaloans, Formoney, Cashbean, and NowCredit. However, for the scope of this article, our focus will be on Palmcredit.

This article aims to provide you with essential information about Palmcredit’s customer care services, which includes their phone number, WhatsApp contact, email address, and office location. This information will enable you to contact them whenever you encounter issues or require assistance.

Palmcredit customer care WhatsApp number

It’s crucial to clarify that Palmcredit does not have an official WhatsApp number for communication. To protect yourself from scams, please avoid relying on online sources other than those directly associated with Palmcredit.

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For legitimate inquiries or assistance, Palmcredit offers a dependable contact method through their in-app live chat support. This ensures users can access help and information directly from the official source, ensuring their online safety and security.

Always exercise caution when you come across unofficial channels claiming to represent Palmcredit and trust the app’s built-in live chat support for genuine and secure communication with the company.

Palmcredit Customer Care Phone Number

Suppose you have inquiries about your Palmcredit account, require assistance with a transaction, or encounter any challenges using the platform. In that case, you can rely on the committed customer support team at Palmcredit. By dialling the provided phone number, you will be connected to a well-informed representative prepared to provide the help you need.

For individuals residing in Nigeria, you can contact Palmcredit’s customer care team by calling 017001000.

Palmcredit Customer Care Email Address


Palmcredit offers a dedicated email address for customer support if you prefer written communication. Whether your concern is complex and requires a detailed explanation, or you find emailing more convenient, you can trust Palmcredit’s support team to respond promptly. Feel free to send your inquiries to the following email addresses and anticipate a timely and informative response:

[email protected]

[email protected]

Palmcredit Contact Address

In addition to Palmcredit’s digital communication options, it’s essential to be aware of their physical contact address. This address might be required for formal inquiries or situations that call for in-person meetings.

Palmcredit upholds its commitment to transparency and accessibility by providing a physical location where you can visit their offices for assistance when necessary.

Palmcredit’s head office in Nigeria is situated at:

45c Sauket St, Ikeja GRA, Ikeja, Lagos, Nigeria.

Palmcredit Customer Care on Twitter

Palmcredit has an official presence on Twitter, but it’s of utmost importance to exercise caution and steer clear of impostors who may pose as Palmcredit agents on the platform. To verify the authenticity of your interaction, it’s imperative to confirm that you are engaging with their verified account, recognizable by the presence of a valid blue verification badge.

To connect directly with Palmcredit’s genuine Twitter account, you can use the following link:

This precautionary step is essential in safeguarding users from potential scams and ensuring you are in contact with the legitimate Palmcredit service provider on the platform.

Palmcredit Customer Care On Facebook

Palmcredit maintains a presence on Twitter and Facebook, and its official account is easily recognizable by the valid blue Facebook verification badge. It’s crucial to understand that any other account claiming to be Palmcredit outside of these official channels should be regarded as illegitimate.

To access their genuine Facebook account, you can use the link:

Palmcredit primarily delivers digital payment services through its mobile app, underscoring the significance of using it for most of its features. Furthermore, they offer customer support through various online channels, including email, social media, and in-app chat, ensuring accessibility and assistance for their users.

SEE ALSO: Kuda Bank Customer Care Phone Number, Whatsapp Number, Email Address and PalmPay Contact Address


What is the company name of Palmcredit?

Palmcredit is a loan application owned and operated by Newedge Finance Limited, a financial services company in Nigeria. The company offers a range of cash loan products, including Palmcredit and Easybuy, to assist customers financially. Newedge Finance Limited is the parent company overseeing these loan products and is responsible for their management and operations.

Where is the Palmcredit office located?

Palmcredit’s office is at 45c Sauket St, Ikeja GRA, Ikeja, Lagos, Nigeria. This address serves as their primary office location, where they provide customer services and support. The office is available 24/7 to assist customers with loan-related inquiries and needs.

What is the maximum loan amount on Palmcredit?

The maximum loan amount obtained through Palmcredit varies, with a limit ranging from NGN10,000 to NGN300,000. Customers can choose a flexible repayment plan, with options available for a repayment period ranging from 91 to 365 days. This flexibility allows borrowers to tailor their loan terms to their financial circumstances and needs.

Can Palmcredit access my contacts?

Palmcredit, like many other loan applications, may request permission to access your contact list data, including names and phone numbers, from your phone. This access is typically sought to manage risks and conduct anti-fraud checks. While sharing this information is a common practice for many financial apps, ensuring that you are comfortable with the permissions you grant and that the app follows privacy and data protection regulations is essential.

What happens if online loan is not paid in Nigeria?

Failure to repay an online loan in Nigeria can result in serious consequences. It may harm your credit score, making it more challenging to secure loans or credit in the future. Lenders can also take legal action to recover the unpaid amount. It’s crucial to carefully read and understand the terms of your loan agreement and ensure you can meet your repayment obligations to avoid these potential issues.

Is Palmcredit approved?

Palmcredit is among the approved loan apps in Nigeria, offering financial solutions to borrowers. However, conducting thorough research and selecting a reputable loan app that suits your specific financial needs and offers fair terms and conditions is essential. Other approved loan apps in Nigeria include Clan pp, Nextpayday app, Flypay app, Paylater app, Moneypal app, Goloan app, Sycamore app, Branch Mobile app, Fairmoney app, Regxta app, Carbon app, and more.

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