Having good and reliable customer support is crucial when it comes to managing your finances. One of the top mobile payment platforms in Nigeria, Opay, which is one of the leading mobile payment platforms in Nigeria, understands the essence of offering top-notch customer service.
In order to make it easy for you to contact Opay Customer Care whenever you need assistance or have questions, we’ll be sharing some information about them in this article, including their phone number, WhatsApp number, email address, and contact address.
Opay Customer Care Phone Number
For any inquiries regarding your Opay account, transaction assistance, or any issues encountered on the platform, trust Opay’s dedicated customer care team. Simply dial the phone number below, and you’ll swiftly connect with a well-informed representative prepared to assist. Their commitment to exceptional customer support ensures your financial queries and concerns are promptly addressed, guaranteeing a smooth and reliable experience while using Opay’s services.
For residents of Nigeria, you can reach Opay’s customer care by dialing 0700 888 8328 or 01 8888328
For POS Business related: 0700 888 8329 or 01 8888329
Opay Customer Care WhatsApp Number:
Opay has an official WhatsApp number: +2349165998936. It’s crucial only to use this number when you need help from Opay. This way, you stay safe from scams and make sure you’re talking to the real Opay team. Opay also has a live chat option inside their app, so you can easily talk to them there too. Opay cares a lot about your online safety, and they want you to use these official ways to contact them to keep you secure.
Opay Customer Care Email Address
Opay offers a specialized email address exclusively dedicated to customer support, making it easy for users to seek assistance or provide feedback conveniently. Their proficient support team is well-prepared to address complex issues or respond to inquiries promptly. You can reach out with your questions or concerns by sending an email to [email protected]. The Opay support team operates 24/7, ensuring that users can access effective solutions at any time. Your satisfaction and peace of mind are their utmost priorities, as they are committed to delivering a seamless and supportive experience for all their users, emphasizing accessibility and responsiveness through this dedicated email channel.
Opay Contact Address
Opay maintains a network of physical offices across Nigeria, reflecting their dedication to transparency and accessibility for their customers. These locations serve as valuable points of contact for formal inquiries and instances where in-person meetings are essential. For those seeking to engage with Opay in person, their Nigerian offices are strategically situated throughout the country, ensuring convenience and support. Whether you require assistance or wish to conduct business in a face-to-face setting, Opay’s commitment to openness is exemplified through their accessible physical office network, making it easier for customers to connect with them across Nigeria.
103 Allen Avenue, Mosesola House, Ikeja.
78B Lagos Road Ikorodu.
4th Avenue A Close, Festac Town, Festac.
No 34/36 Okotie Eboh Street Utako District.
Dolly House Opposite Laroy Hotel, Abiola Way
Anjola Building Opposite Oando Filling Station, Iyana Cele Bus Stop, Along Sango Road, Mokola.
Opposite Technical Beside Arowolo Filling Station.
Thilda’s Center, Shop 12 Opposite GIG Logistics Dadin Kowa 3rd Gate.
Asd City Mall Katsina Road By Independent Way.
Amana Plaza Second Floor beside Shoprite Zoo Road.
Opay Customer Care on Twitter
Opay maintains an official presence on Twitter, but it’s crucial to exercise caution and avoid falling prey to impostors posing as Opay agents on the platform. Before engaging with any supposed Opay agent on Twitter, it’s imperative to ensure that you are interacting with their verified account, distinguished by the presence of a valid blue badge. You can directly connect with Opay’s genuine Twitter account via this link: https://twitter.com/OPay_NG
This precautionary measure helps safeguard users from potential scams and ensures that you are in contact with the legitimate Opay service provider on the platform.
Opay Customer Care On Facebook
Opay maintains a presence not only on Twitter but also on Facebook, where the valid Facebook blue badge distinguishes their official account. It’s essential to be aware that any other account claiming to be Opay outside of these official channels should be considered illegitimate. You can access their genuine Facebook account via this link: https://www.facebook.com/Nigeria.OPay
Opay primarily delivers its digital payment services through its mobile app, emphasizing the importance of utilizing the app for most of its functionalities. Furthermore, they provide customer support through various online channels, including email, social media, and in-app chat, ensuring accessibility and assistance for their users.
Opay Customer Care On Instagram
Opay not only maintains an official presence on Twitter but also on Instagram, where the valid Instagram blue badge distinguishes their authentic account. It’s crucial to note that any other account purporting to represent Opay beyond these verified channels should be regarded as illegitimate. You can access their genuine Instagram account via this link: https://www.instagram.com/opay.ng/
This verification ensures users can confidently engage with Opay on Instagram, assuring the safety and security of their online interactions. Be cautious of unofficial accounts, and rely on the provided link to access Opay’s verified Instagram presence.
How can I send email to OPay?
To contact Opay through email, you can rely on their dedicated customer care team for prompt and effective responses. For general inquiries, send your email to [email protected]. If you encounter fraud-related issues, reach out to [email protected]. For matters related to legal concerns, you can email [email protected]. By using these specific email addresses, you ensure that your inquiries or concerns are directed to the appropriate department, allowing Opay to address them efficiently and provide you with the relevant information or resolutions you may need. Opay’s commitment to customer support is reflected in their accessible email channels for various types of assistance.
Does OPay have office in Lagos?
Yes, Opay does have offices in Lagos, Nigeria. Their headquarters is situated at Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos. Additionally, they have another office at 103 Allen Avenue, Mosesola House, Ikeja. These locations in Lagos serve as key operational centers for Opay, providing users with physical access to the company for inquiries, assistance, and support. These offices demonstrate Opay’s commitment to offering a range of communication channels and ensuring accessibility for its customers, both digitally and in person, in Lagos and throughout Nigeria.
What is the registered name of OPay?
The registered name of OPay is “OPay Digital Services Limited.” OPay operates as a mobile-based financial platform, facilitating various financial transactions and services. Its offerings encompass money sending and receiving services, funds disbursement, and payroll processing solutions. Under the official registered name of OPay Digital Services Limited, the company provides users with a convenient and accessible platform to manage their financial needs, reinforcing its commitment to delivering innovative and efficient financial services in the digital realm. This registered name reflects OPay’s legal identity and standing as a financial service provider in the industry.
Who bought OPay?
OPay, founded by Opera, was acquired in 2016 for $600 million by a consortium of Chinese investors. This consortium was led by the current CEO of Opera, Yahui Zhou. The majority of the funding for OPay’s growth and development has been sourced from Chinese funds and investors, including prominent names like Source Code Capital, Sequoia China, and GSR Ventures. This acquisition and subsequent investments have played a pivotal role in OPay’s expansion and development, contributing to its emergence as a significant player in the mobile financial services and technology sector, both in Nigeria and beyond.
How can I recover my OPay account without SIM card?
If you’ve lost your SIM card and cannot receive the OTP (One-Time Password) code necessary to access your OPay account, the recommended course of action is to reach out to OPay’s customer support for assistance. Here’s how you can proceed:
- Visit the official OPay website or app if possible using a temporary device.
- Look for the customer support or contact section within the app or on the website.
- Use the provided contact information, such as an email address or phone number, to get in touch with OPay’s support team.
- Explain your situation, including the loss of your SIM card and the inability to receive OTP codes.
- The OPay support team will guide you through the necessary steps to verify your identity and recover access to your account securely.
Opay places a strong emphasis on customer care and accessibility through multiple channels. Whether you need assistance, have inquiries, or wish to report issues, they offer various options to cater to your needs. You can reach Opay through their dedicated phone number, WhatsApp contact, and email address. For formal inquiries or face-to-face interactions, Opay also provides a physical contact address. Their commitment to prompt and effective customer support is evident, ensuring that users have reliable avenues to connect with them for a seamless and supportive experience. Opay’s holistic approach to customer care underscores their dedication to user satisfaction and convenience.